Thursday, March 3, 2016

Problem Description: Big Hollow 1

      Big Hollow Food Co-Op is a locally owned grocery store, in Laramie, Wyoming, that supports local farmers and carries a variety of organic foods. Being a co-op, they strive to meet the needs of the community. The co-op holds meetings in which community members can sit in on, allowing for the full needs of the customer to be met. As previously stated, one of their goals is to support the community, giving them a local and healthy place to shop. Aside from that, Big Hollow’s main goal is to improve on getting the word out that they are a co-op and how to explain to people what exactly that entails. The company is here to serve the Laramie community, whether it be by selling local farmer’s produce, or allowing the customers to have a say in the company. Because Big Hollow is a co-op, it allows for the people in the community to be involved in various meetings that are effective to the company.
      Big Hollow’s big picture goal is mainly to make the community aware that the local business is a co-op, meaning that they support both the community and other homegrown businesses. A few other goals that were not as imperative, but still relatively important, were increasing the amount of shoppers, both members and non-members, as well as the amount of local suppliers. Although these were the objectives given to us, we wanted to include some of our own that we thought could help the co-op. As a group, we brainstormed some ideas of how to advertise the co-op, as well as questioned why it is so important to the company to inform the public about them being a co-op. For advertisement methods, we suggested posting fliers around campus and downtown, having a booth in the union at the university, and also asked if Big Hollow had any particular budget to spend on these advertisements. As for informing the public about Big Hollow being a co-op, I think that our group is still unsure of how exactly to go about this task. Even if we are able to tell people Big Hollow is a co-op, what would cause the community to want to buy their groceries there instead of at Walmart or Safeway? Even if knowing Big Hollow is a co-op does not drive in more customers, the community would still become more educated about the company¾whether it be through advertisements they see around town, or someone verbally informing them about all a co-op does for the public. By addressing this problem, Big Hollow will hopefully benefit by gaining more customers, as well as more people who sign up to be a member of their co-op.
      For addressing the main goal of informing the community about Big Hollow being a co-op, I think that we as a group will first need to fully understand why exactly this is so essential to the company. In an outsider’s eyes, it is hard to see why a potential customer would be more drawn to a company just because it is a co-op, or locally supported. In this case, our audience would primarily be to the general public, perhaps some students who prefer organic foods would be attracted to the store as well. Most co-ops are generally small, including Big Hollow, however there are some that are more well publicized and located in more populous areas. For example, there is a co-op in Texas called Wheatsville Food Co-Op that has over 17,000 members, which could also be a factor of location. Though, the main thing that I noticed about the Wheatsville Co-Op was that they seemed to make their website a top priority. (Wheatsville Food) This could be something we, as a group, suggest to Big Hollow. Perhaps we would see if there is any room in their budget to create a more appealing and informative website. Nowadays people want to know what exactly they are expecting to buy before they get into the store. Having this knowledge could potentially attract more people to Big Hollow if potential customers were to know what the store sells before stepping foot in the door. Aside from their website, Big Hollow has a Facebook page, one that is very well informed and kept updated, so I personally do not think that media is any large issue here. Although, referring back to their website, I think that certain medias there could use some work, such as what they are currently selling and all that they do for the community within their co-op. I hope that my group members and I will be able to help Big Hollow gain more customers through informing the community about what a co-op is and that it is one. I feel that there is nothing my group and I could do to put Big Hollow at a disadvantage, we can only help improve what they already have.



Works Cited
“Wheatsville Food Co-op.” Wheatsville Co-op. N.p., n.d. Web. 28 Feb. 2016.

<http://wheatsville.coop/>.

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